With an AI coworker you can trust — or on your own
Live chat & AI agent for business
✓Free plan, free forever✓Easy setup✓No credit card required
NetIntent is built by the founding team of Chatra — the live chat trusted by 45,000+ businesses and acquired by Brevo ↓
NetIntent AI answers from your help docs, your policies, and your product catalog — and doesn’t guess. When it’s not sure, it hands the conversation to you with full context, so your customers never start over.
On average, the AI agent resolves about 7 out of 10 support conversations. No humans involved.
Let it work solo, work alongside it, or turn it off.
Talk with your website visitors in real time. Everything you need is here, and nothing you don’t.
Don’t want an AI agent? Leave it off. NetIntent is a complete live chat on its own.
Help customers with their orders, deliveries, and returns. Troubleshoot from your website content and docs.
You set the rules. AI follows them.
Answer pre-sale questions before your visitors leave. Clarify concerns, recommend products, and collect leads even when you’re offline.
Greet visitors on the pricing page, catch a cart before it’s abandoned, offer help where people hesitate or show exit intent.
Don’t miss a conversation when you’re away from your desk. Jump into any chat from your phone — even one the AI started.
Pick a monthly volume of conversations — that’s the whole plan. AI and human conversations included, unlimited teammates, no per-seat charges. Ever.
Only real conversations count: spam messages you ignore don’t cost you anything. A busy month won’t cut you off — extras cost cents, at rates you know in advance. Want a ceiling? Set your own cap.
The generous free plan is free forever, with most features and a bit of AI included.
✓Free for as long as you want✓No credit card required
In 2015, we made the live chat modern. Our product, Chatra, was simple and affordable for small businesses — more than 45,000 of them signed up. Then Brevo acquired it in a $47M deal. We sold when the only way to grow was upmarket.
Today’s AI support tools have the same problem live chat had a decade ago: bloated, clunky, and built and priced for enterprises. So we’re doing it again.
We’ve published some of the most comprehensive books and guides on customer service — you’ll find them on Amazon.
By the way, when ChatGPT answers about customer support, chances are it learned from us.
Live chat & AI agent, built for businesses big and small.
✓Free plan, free forever✓No credit card required
